How can we help?Quick answers.

Pick what needs doing, tell us where and when, and send the request. Verified experts nearby get it; the first suitable one accepts, and you see his name, rating and price before he sets off. You can also choose a particular expert yourself.

Yes. Everything the Forbik app does works right here in your browser — booking, signing in with your mobile number, following your expert, approving extra work, chatting, paying, reviews and reports. Tap Book an expert or Sign in at the top of any page.

Fixed-price services show the price before you book — the expert cannot change it. For anything that needs a look first, you pay a visit charge — a set minimum, or a per-kilometre charge from the expert to your address if he comes from further away — and the expert quotes on the spot; nothing more is done until you approve the quote in the app. Forbik’s booking fee — 5% of the job price (at least Rs 50) — is shown before you book.

Every expert has his national identity card (CNIC) and details checked by Forbik before he can take a single job. Ratings come only from customers who actually booked him through Forbik, and an expert who does not keep the standard can be taken off the platform.

Pay the expert in cash when the job is done, or pay from your Forbik wallet (top it up with JazzCash, Easypaisa or a bank transfer) and the expert is paid through Forbik. The app shows the total, so there is nothing to argue about at the door. If your wallet covers it, the booking fee comes out of it when you book.

The expert adds it in the app with a price. You approve or decline it before he starts on it — nothing extra is ever added to your bill without your say-so.

Report it from the booking in the app. A real person at Forbik looks at every report, hears both sides and works out a fair fix with you. Until a report is settled, the job is not closed.

Yes. Emergency requests go to experts who are available right now and take urgent work; an emergency surcharge of Rs 500 applies. For anything involving gas, fire or a risk to life, call the emergency services first.

Standard bookings in Sargodha run 8am–8pm, seven days a week. You can book for today or pick a later day and time window.

Open the booking and tap Cancel. Cancelling before the expert has set off costs nothing. Once work has started it cannot be cancelled — report a problem instead and we will help.

Message him from the booking. If you cannot reach him, report a problem from the booking and Forbik will follow up or help you find another expert.

Do not confirm the job yet. Report a problem from the booking and explain what is wrong, with photos if you can. A person at Forbik will look into it with you and the expert.

Yes. Save him with the heart on his profile, then book him directly next time from your saved experts.

With your mobile number. We send you a one-time code; enter it and you are in. You can also set a password in your account for next time.

Yes. Services, prices and experts are all visible without signing in. You only need an account to book.

Open Account in the app. Your saved address can be changed on any booking, and your city from the location at the top of Home.

Account → Edit → Delete account. Bookings in progress need to finish first. Some records we must keep by law are retained as described in our privacy policy.

No. Signing up, verification and the Forbik Pro app are free. You pay Forbik a small fee only on jobs you take through Forbik — and nothing at all during your launch period.

Yes. New experts pay no Forbik fee for their first 3 months after approval, and never on their first 20 jobs — whichever lasts longer. You do not need to top up your wallet in that time. The booking fee customers pay in cash at the door is still recorded against your account.

A platform fee of 5% of the job price (at least Rs 50), taken from your Forbik wallet when a job becomes yours — and only after your free launch period. If the customer cancels, it comes back. The customer pays you directly; you keep the rest.

Send money to Forbik by JazzCash, Easypaisa or bank transfer, then enter the transaction ID in the app — it is added once Forbik has checked it. Card and emergency payments from customers land in your wallet too, and you can withdraw what is yours at any time.

Yes. For each fixed-price service you offer, you set your own price in the app. Customers see it before they book, and it is locked once they do — no haggling at the door.

A smartphone with the Forbik Pro app, your CNIC, a clear photo of yourself, and the trades and areas you work in. Forbik checks your details and may call you before you go live.

Yes. Pick the areas you cover, switch between Available, Busy and Off duty, and block out days in your diary. You only get offers that match your trades and areas.

Through the Forbik app and website: when you are available, requests in your trades and areas come to you as offers. Good ratings and quick responses move you up, and Forbik features its best experts on the home page.